If you have a concern please speak to us - the reception manager Diane Stopforth or the Medical Secretary Lisa Baker will be able to help you.
If you are still concerned please ask to speak to our Practice Manager Dave Davenport.
A formal complaint can be made in writing to firstname.lastname@example.org, or by post. Please provide the patients full name and date of birth so that we can investigate fully.
You may also make a complaint to NHS England.
The full NHS complaints process is here.