We do not capture or store personal information about individuals who browse this website, except where this information is given voluntarily, such as through our online forms. We do however collect statistical information, such as the number of visits to the website, which is not personally identifiable.

What we do with the information we collect?

Where you choose to complete any of our online forms, the personal information you give us is used only by Belle Vale Health Centre to enable us respond to any request, suggestion or comment that you have made.

Belle Vale Health Centre will endeavour to safeguard your information and will not pass it on to any third party without the express permission of the individual or unless required to do so by lawful authority.

How do we use the information we collect to improve our website?

Belle Vale Health Centre may collect and store the following information each time you visit our site: the date and time, the originating IP, the type of browser and operating system used, the URL of the referring page, the object requested, and the completion status of the request.

Visitors to our public website remain anonymous as none of the data collected is linked to any personal information. The information allows us to assess the popularity of the pages on the website, so that we can continue to improve our site and access to information.

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

• Enabling a service to recognise your device so you don't have to give the same information several times during one task.
• Recognising that you may already have given a username and password so you don't need to do it for every web page requested.
• Measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.

Cookies for improving service

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage, e.g. website statistics. This to ensure that the service is available when you want it and fast.

Name: _utma 
Typical content: randomly generated number 
Expires: 2 years

Name: _utmb 
Typical content: randomly generated number 
Expires: 30 minutes

Name: _utmc 
Typical content: randomly generated number 
Expires: when user exits browser

Name: _utmz 
Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search) 
Expires: 6 months

For further details on the cookies set by Google Analytics, please refer to the Google Code website.

Performance Cookies

Name: cc_cookie_accept 
Typical Content: Plain text which stores that you have clicked the accept cookies banner on the website. So it is not shown on every page. 
Expires: 1 year

Name: asp.net_sessionid 
Typical Content: Randomly generated string 
Expires: On browser close (session cookie)

Name: DBANON 
Typical Content: Randomly generated string 
Expires: 1 month

Notification of changes

Belle Vale Health Centre may revise this Privacy Policy at any time. You will not receive notification of these changes but they will be published on this page.